In this article, we’ll look at how to add buffer time to your services. This helps you, for example, set aside time before a service to prepare your tools, or after a service to tidy up, without having to add it manually to every single booking.

What Is Buffer Time?

Buffer time is extra time you can add before or after a service. This way, the next client can’t book a slot in your calendar that overlaps with your prep or wrap-up time.

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Buffer time is especially useful if you need a set prep routine for every service, or a bit of tidying up afterward. This way, you keep your schedule clear and realistic!

How to Add Buffer Time

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  1.    Go to the "Services" view    
    • Go to the Apps page and find Services.
    • Select the specific service you want to add buffer time to.
    2.  
  2.    Open the service info    
    • Click the Info button next to the service, which takes you to the service’s detail view.
    • There, look for the Show More button.
    3.  
  3.    Add prep time and wrap-up time    
    • Show More reveals more fields: Prep Time and Wrap-Up Time.
    • Set the number of minutes you need before the service (prep) or after the service (wrap-up).
    • If needed, you can choose a different time than the preset options.
    • Once everything’s set, be sure to click Save and Close.
     

Now, whenever a client books the service (whether through online booking or you add the booking manually), the system automatically applies the buffer time you’ve added, both before and after the service. This way, the next client can’t book a time in your calendar that you need for prep or wrap-up.

How to Change Buffer Time on a Booking

Sometimes you need a different buffer time for one specific service-shorter, longer, or none at all. In that case, you can change the buffer time from within the booking itself:

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  1.    Change it in the calendar via the white dot  
    • Open the booking you want and click the white settings dot next to it.
    • Select Prep Time or Wrap-Up Time there, and adjust as needed-shorten it or remove it entirely.
    2.  
  2.    In the booking details    
    • Click the booking and open the booking overview.
    • You can also change the prep or wrap-up time from there.
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Once the change is saved, it updates automatically for future bookings and is visible in your calendar.


Prep time and wrap-up time give you a convenient way to manage your workflow, so there’s enough time set aside for each service beyond its active duration. This helps you feel more at ease, with a better-structured workday.