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Tutorials & FAQ

Frequently searched:

Adding Services

Adding a Staff Member

Online booking settings

Automatic Notifications

In-depth SalonLife training

A Great Quick-Start Course With SalonLife for New Salons

Watch the training

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FAQ

SELECT AN APP

Import

Accounts & Settings

SalonLife Billing

Guides

Staff

Time Display & the “Avoid Gaps in Your Schedule” Feature

A guide to configuring time display and the “Avoid Gaps in Your Schedule” feature in the Staff app for smooth, efficient booking.

Staff

Time Cycle (Booking Interval)

How to set the booking time cycle (5–60 min) and its starting point (midnight or workday start) in the Staff app, and how to avoid gaps in your calendar.

Staff

Booking Notice Period

Find out how to set and adjust the booking notice period in the Staff app, to ensure smooth planning and predictable booking for clients.

Staff

Adding & Changing User Permissions

This guide shows how to add and change user permissions in the Staff app, so you can manage what functions and menus each user can access.

Staff

Salon-Wide Online Booking Passcode

A salon-wide 4-6 digit passcode lets you limit online bookings to selected returning clients only, keeping your booking calendar under control.

Staff

Activating & Editing Services by Staff Member

A detailed guide to activating or deactivating services for each staff member in the Staff module, and adjusting their price and duration.

Staff

Adding a Staff Bio

How to write and save a personal bio on a staff profile in online booking, so clients can find the right person for the job.

Staff

Deactivating a Staff Account (for Maternity Leave, etc.)

Instructions on how to temporarily deactivate or permanently delete a staff account in SalonLife during maternity leave or an extended trip.

Staff

The Notification a Staff Member Gets About a New Online Booking

A step-by-step guide to choosing email and/or SMS notifications for new online bookings in your Staff settings, so you always stay on top of incoming bookings.

Staff

Staff-Specific Booking Passcode

Set up a unique online booking passcode for each staff member, so you can easily limit bookings to selected clients only.

Staff

Staff Profile Photo

A guide to adding or changing a staff member’s profile photo in SalonLife, so clients and team members can easily recognize them.

Staff

Staff Overview

In the Staff overview, manage profiles and add a bio to show clients your style, skills, and message in online booking.

Staff

Accepting a New Staff Member’s Invitation

How to find your invitation email if it lands in spam, accept it in SalonLife, and check or resend the invitation status in the Staff app.

Staff

Adding a New Staff Member & Sending an Invitation

Add a new staff member in SalonLife, fill in their details, and send an email invitation so they can start managing the calendar.

Staff

How Far in Advance Can Clients Book Appointments?

The advance booking setting lets each employee control how far into the future clients can see open slots when booking online. It helps you stay in control of your calendar, plan your work further ahead, and avoid last-minute changes and cancellations. You can set this individually on every employee’s profile. If a client can’t find an open slot even though your calendar shows one, the advance booking window is probably set too short and needs to be extended.

Related questions

QUESTION:

Can You Set It Up So Staff at the Same Salon Can’t See Each Other’s Schedules, Clients, etc. in SalonLife?

Within a single salon, you can’t hide staff work schedules, client data, or bookings from each other; however, you can set restrictions using user permissions.

QUESTION:

Why Isn’t a Staff Member Shown in Online Booking?

Tips on why a staff member isn’t shown in online booking: accept the invitation to join and check their profile settings in the Staff app.