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Tutorials & FAQ

Frequently searched:

Adding Services

Adding a Staff Member

Online booking settings

Automatic Notifications

In-depth SalonLife training

A Great Quick-Start Course With SalonLife for New Salons

Watch the training

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FAQ

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Import

Accounts & Settings

SalonLife Billing

Guides

Online Booking

Booking Page Design (Background Image & Colors)

A step-by-step guide to setting up your online booking page’s color theme and background image, so the page matches your salon’s brand and style exactly.

Online Booking

Connecting Your Booking Page - Voog

An overview of how to add a SalonLife online booking link to your Voog website menu, or a floating button via a code snippet, step by step.

Online Booking

Connecting Your Booking Page - WordPress

A guide to easily adding a SalonLife online booking link to your WordPress menu, or as a separate floating button on your website.

Online Booking

Adding Your Booking Link - Facebook

A step-by-step guide to adding your SalonLife online booking link via an existing CTA button (Contact us/Sign up) and the About section on your Facebook page.

Online Booking

Adding Your Booking Link - Instagram

A step-by-step guide to quickly and easily adding a clickable SalonLife online booking link to your Instagram profile’s Website field and bio.

Online Booking

Adding Booking Terms

Learn how to activate booking terms in your Online Booking preferences, add cancellation and no-show rules, and set up the consent checkbox.

Online Booking

The Online Booking Link

Instructions on how to find, copy, and share your SalonLife online booking link on social media, your website, or by email, and how to integrate it into your website.

Online Booking

Managing the Online Booking Content Pages

Customize every online booking content page (design, location, services, staff, client info, terms, review) and test your changes live.

Online Booking

Online Booking Overview

An overview of SalonLife’s online booking: the client’s step-by-step booking flow, design, settings, privacy options, integration, notifications, and staff preferences.

Online Booking

Adding/Changing Your Salon Address

How to add or change your salon address for online booking using Google Maps, along with extra directions and automatic notifications.

Related questions

QUESTION:

Can Clients See My Calendar and Data in Online Booking?

Clarifies that clients only see available time slots, services, your profile photo, and description in online booking, never your calendar or notes.

QUESTION:

Can You Block a Specific Client From Online Booking?

An overview of why you can’t block a specific client from booking, and how to restrict unwanted clients using a passcode and a mass email.

QUESTION:

A Client Says They Made a Booking, But It Never Came Through

Explain that a booking is only confirmed after clicking the 'Confirm Booking' button on the final screen, or after automatic confirmation.

QUESTION:

Why Is the Message “Online Booking Is Currently Unavailable” Shown?

This notice means your plan dropped to the free or Smart Salon tier due to a payment issue. Go to Billing → Plan Selection and choose Expert again.

QUESTION:

Which Languages Can You Add to Your Online Booking Options?

You can easily add 20 different languages to your salon’s online booking, including Estonian, English, Russian, German, French, and more.

QUESTION:

How Many Clients Can Book the Same Time Slot (Group Booking)?

Online booking doesn’t allow multiple clients to book the same time slot; as a workaround, use multiple staff calendars in one view.

QUESTION:

I’ve Set Up My Schedule Several Months Ahead, but Clients Can Only Book Until a Certain Date. What’s Going On?

If clients can only book up to a certain date, check the Booking Window setting and extend its length to allow booking further ahead.