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Tutorials & FAQ

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Automatic Notifications

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Automatic Notifications

Changing Email Content & Settings

Customize your automatic email notifications: edit the subject, content, sender, and timing to make client communication more personal. A step-by-step guide.

Automatic Notifications

Email Notifications Overview

An overview of SalonLife’s automatic email notifications (confirmations, reminders, thank-yous, birthdays, and more), sending times, content customization, and staff notifications.

Automatic Notifications

Changing SMS Content & Settings

Learn how to edit the fixed part and dynamic fields of your SMS notifications, and set their sending time, to keep clients informed.

Automatic Notifications

Buying & Using SMS Credit

Instructions for buying and using SMS credit in SalonLife, setting up automatic purchasing, and tracking message costs and invoices.

Automatic Notifications

SMS Notifications Overview

An overview of SalonLife’s SMS notifications: booking confirmations, reminders, thank-you and birthday messages, payment notifications, setup, timing and personalization, and credit management.

Related questions

QUESTION:

Do Automatic Notifications Go Out After a Booking Change, and How?

Changing a booking’s time doesn’t trigger an immediate notification; a new reminder goes out 24 hours before, and you can send a confirmation manually.

QUESTION:

Are SMS Messages Included in the Monthly Plan Fee?

SMS credit isn’t included in the monthly fee; you can buy more manually or enable automatic top-ups when your balance gets critically low.

QUESTION:

Client Didn’t Receive an SMS/Email - What Could Be the Problem?

A look at why emails or SMS messages sent from SalonLife might not reach the client, and how to fix these problems.

QUESTION:

How Do You Send a Newsletter or Mass Email to Your Clients?

A walkthrough of setting up the SalonLife and Mailchimp integration and sending a mass email to all your clients at once.