If you turn on the “prepayment is required only for higher-priced services” setting in your salon, the prepayment requirement only kicks in once a booking’s total exceeds the limit you’ve set.
This means:
- for cheaper services, prepayment is optional or not required
- for higher-priced services, prepayment is required
- you decide the amount at which it applies
Step-by-Step Guide
- Go to Apps → Wallet → General Settings
- Find the prepayment settings section
- Select “prepayment is required only for higher-priced services”
- Set the amount above which prepayment becomes required
- Decide whether clients pay the full amount or only part of it
- (Optional) Set whether this applies only to online bookings or also to bookings you add yourself
- Save your changes
How Does This Affect the Customer Experience?
- Clients only need to pay in advance when a booking exceeds the price limit you’ve set
- Cheaper services keep the flexibility of paying on-site
- The “Pay Later” option isn’t available for higher-priced services
- Clients are sent email notifications or SMS reminders when needed
This helps protect your time and revenue on your higher-priced services, where the risk is greatest.
TIP:
A good rule of thumb is to set the limit so it covers your most time-consuming or expensive services. That way, booking overall doesn’t become too restrictive, while your higher-value appointments stay protected.
The “prepayment is required only for higher-priced services” setting strikes a balance between flexibility and security. You can reduce your risk on higher-priced services without making the whole booking process too restrictive.
It’s that simple! 😊