The main reason for this error message is that your SalonLife plan has dropped from your regular monthly or annual plan to the “Limited Access” plan (this happens automatically if billing for the billing period fails within 7 days of the payment due date).
How Do You Restore Your Online Booking Page?
- Open Apps -> SalonLife Billing.
- Under Billing Period, choose your desired plan again.
If booking was deactivated because your plan fee couldn’t be billed, the reason might be, for example:
- You’ve added a new card that doesn’t have online payments enabled.
(Please check in your online bank that online purchases are enabled on the card—the exact term depends on your bank.) - The card didn’t have sufficient funds at the time of payment.
Once you’ve resolved the card issue (added a new card to the system, added sufficient funds to the card, etc.), follow these steps:
- Go to the page again: Apps -> SalonLife Billing.
- Select your desired plan.
Your online booking will then become active again.