If a staff member isn’t shown in online booking, the main reasons are:
- The staff member’s work schedule is inactive (e.g. a new staff member hasn’t yet accepted their invitation to join the salon);
- The staff member’s work schedule isn’t open.
- The staff member’s profile has "Online Booking Enabled" set to "No".
To fix the first point, the staff member needs to accept the salon invitation sent to their email. You’ll find out how a staff member can accept their invitation to join in this article.
For the second point, the staff member should open the working day in their schedule by clicking the date in the calendar and selecting ''Make Working Day''.
For the third point, you can make changes on the page Apps -> Staff -> Select the staff member’s profile -> Settings.